With the relationship forming in 2008, the Workwear Group provides for the image wear needs of the NSW Police across their ceremonial apparel, headwear, footwear, accoutrements, band uniforms and office wear. Further supplying a number of specific work wear police products inclusive of pistol holders, leather jackets, PT garments, safety footwear, protective gear, wet weather and high visibility apparel.
Prior to contract commencement in July 2008, NSW Police Force operated their own uniform management and logistics facility. A public tender was issued with the objectives of securing reduced product and service costs together with improved quality and service responsiveness. This provided NSW Police Force the opportunity to upgrade to world’s best practice technologies in product R&D, design, customer service, IT and contract management, whilst realising significant savings in uniform costs.
The Workwear Group implemented a Total Apparel Management (TAM) approach, which included the transfer of ownership of all inventory to the group. Members could place their orders directly via the NSW Police Force SAP system, which was fully integrated into the Workwear Group system. Inventory is held and managed by the Workwear Group and orders are picked, packed and distributed direct to members whilst also managing the NSW Police Service Centre for fittings and new recruits at on site training establishments.
At the request of NSWPF, a three month transition period was requested with which the Workwear Group established a Project Team comprising Project Leaders from each of the disciplines. Stakeholders from NSWPF were integrated into the Project team to provide client perspective and input to manage the transition tasks. Regular Whole of Team project meetings were held to ensure that the Project Leaders and stakeholder experts were able to rapidly develop processes and integrate the systems and procedures of both organisations.
With a workforce of 16,500 customers, our total apparel management contract deliverables include the business management, procurement, warehousing, supply and distribution of Operational Uniform, Motor & Bicycle Uniform, Mounted Uniform, Dress Uniform, Specialist Tactical PPC, Riot Equipment and Wet / Cold Weather PPC. Our dedicated 2,000 sq. m NSWPF uniform facility located in Wentworthville NSW, comprises a warehouse and distribution centre, secure uniform fitting rooms, contract, customer service and procurement personnel whose sole focus is on the effective and professional delivery of NSW Police Force products and services with a next day premium delivery service..